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"Rheumatoid Arthritis pool"

About: Northwick Park Hospital / Rheumatology

(as a service user),

I have been having hydrotherapy for a while and have found all the physiotherapists very very polite and considerate and professional.If it is not for their hard work and professionalism I would have been lost and my health worst.The physiotherapists always make sure we are comfortable and make us exercise in the pool according to our needs.

It is true that I feel distracted when the next session people stand by the pool and talk.Sometimes the physiotherapist have to speak very loudly in order for us to hear them.In my opinion this is not fair on us and the physiotherapists.

I must congratulate all the Hydro physiotherapists for doing an excellent job and for looking after us very well.

We have to abide certain rules laid by the pool Therapist in order to keep it running.The rules are made for our well being and it is our duty to abide by them instead making matters worst by breaking them.

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Responses

Response from Northwick Park Hospital 5 years ago
Northwick Park Hospital
Submitted on 24/07/2018 at 13:49
Published on nhs.uk at 14:06


Dear Sir/Madam

Thank you for letting us know about your Hydrotherapy sessions and that you have found them to be beneficial to you.

It was also very pleasing to hear that the staff have looked after you and have been very polite and considerate during your sessions.

I will of course share your kind words with the Hydrotherapy team who I am sure will appreciate their efforts being acknowledged.

Thank you once again for taking the time to let us know of your experience.

Kind regards

Peter Hare

Patient Liaison Manager

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