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"Waste of time at A&E"

About: The Whittington Hospital / Accident and emergency

I am furious at how my doctor didn’t suggest anything to help my condition. We waited for 3 and a half hours overall, and although the nurse told urgent care to take a urine and blood test, only the urine test was taken and I was told that there was no need for a blood test despite still having symptoms of fever, nausea, vertigo, loss of balance, persisting headache, loss of appetite, for the past TWO WEEKS non-stop. The doctor even asked if I had an ear infection, to which I replied that I didn’t know, and he didn’t even proceed to check my ears! He barely checked my body at all. How do doctors in London get trained as this is certainly a common theme I have noticed all my life here.

The doctor that I saw at A&E last week at Barnet Hospital was more patronising and offered little to no help. I am so thoroughly dissatisifed with the state of the NHS in London.

I don’t know what to do except go AGAIN to see a GP who will probably just repeat the same issues. I won’t be coming back here for anything anymore.

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Responses

Response from The Whittington Hospital 5 years ago
The Whittington Hospital
Submitted on 25/07/2018 at 14:40
Published on nhs.uk at 18:06


Hello,

Thank you for taking the time to leave a review regarding the Emergency Department.

We hope this finds you feeling better.

We are sorry to hear that the care provided to you did not meet your expectations on this occasion as we aim to provide a high standard of service to all of our patients.

If you would like to discuss your concerns further, the PALS & Complaints team would be happy to hear from you.

You can contact them on 020 7288 5551 or via email at whh-tr.whitthealthpals@nhs.net.

We will ensure that your feedback is shared with the relevant service managers.

Best wishes

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