This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

A great big thank you

Posted By Mavisbank123

"A great big thank you"

About: University Hospital Wishaw / Emergency Department

(as a relative),

I attended A/E with my wife as she recently experienced a burn to her abdomen and r leg.

My wife was treated by the most kindest caring professional nurse named Mags sister in charge at A/E. The nurse was run off her feet. However, managed to treat my wife as an individual. A great big thank you. The nurse is a credit to the profession and department.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Rick Edwards, Service Manager Surgical & Critical Care, University Hospital Hairmyres, NHS Lanarkshire 5 years ago
Rick Edwards
Service Manager Surgical & Critical Care, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 26/07/2018 at 10:37
Published on Care Opinion at 15:34

picture of Rick Edwards

Dear Mavisbank 123,

Thank you for taking the time to feedback about your experience when attending the Emergency Department with your wife.

It's really encouraging and gratifying for staff when they are recognised for their professionalism, care and compassion.

I'll ensure that your kind words are shared with Mags and the team.

I hope your wife is making a good recovery.

Kind regards

Rick

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Faith McCrea, Service Manager, Emergency & Medical Services, University Hospital Wishaw, NHS Lanarkshire 5 years ago
Faith McCrea
Service Manager, Emergency & Medical Services, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 26/07/2018 at 15:57
Published on Care Opinion at 16:39

Dear Mavisbank123

Many thanks for taking the time to post feedback on the care your wife received whilst attending the Emergency Department here at University Hospital Wishaw.

I am so pleased that you found your experience a positive one and Mags will be delighted to read your kind words.

I indeed hope that your wife is making a good recovery from her injuries.

Many thanks and best wishes

Faith

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k