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"Excellent care from a most efficient service"

About: Western Eye Hospital

I escorted an elderly friend to the hospital casualty department this morning.

We were treated with kindness and respect and my friend was seen quickly. She had a very thorough examination including a special scan and was seen by a first rate consultant who explained her diagnosis and made arrangements for her to have urgent treatment.

Our whole visit lasted about 2 hours and I was most impressed by the courtesy and professionalism of all the hospital staff.

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Responses

Response from Western Eye Hospital 5 years ago
Western Eye Hospital
Submitted on 23/07/2018 at 10:26
Published on nhs.uk at 11:06


Imperial College Healthcare NHS Trust is delighted to hear your feedback regarding Western Eye hospital.

Patient Advice and Liaison Service (PALS) has passed on your comments to the relevant service managers.

Thank you for taking the time to post your response.

Imperial College Healthcare NHS Trust appreciates and values your comments.

We wish your friend well with their treatment.

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