"Breach of confidentiality.. uncaring.. unhelpful"

After being referred to yourselves my local CMHT by one of the NHS groups that I am presently under this week.. as they felt I was in need of more help. I was left a couple of messages on my phone which I didn't know about until a member of my family was frantically trying to get hold me as they had a visit from a member of the Crisis Team asking where I was.. causing panic. I thought my mental health would remain private. When I then rang crisis and told them that I am ok at this present time and that I had also had a call from The Forge Mental Health Team.. whom I would call the next day(as this was late evening)..it was then conveyed back to yourselves that I was ok and not in need of help. After speaking to yourselves I ask how I would proceed.. to be told that if I am in Crisis to call the line and I will be handled by phone calls to start with.. then it will be decided over time whether I need more help. Well thank you for the concern, for listening and breaking confidentiality. All I needed at this time. I was referred to you by a different member of your CMHT in the first place for further help.