The care that I received within Kings Mill was diabolical under A&E. Being in considerable pain that correlates with a condition that has been ongoing for over a year, all I received was a swift pelvic examination at which I was almost in tears due to the pain. The doctor didn't express any concern, nor was I given any answers as to what could be causing this; all I received was the advice to 'wait for a prescription for stronger painkillers' and take a sample to the triage nurse. Following these instructions, I rejoined the waiting area. After an hour I returned to the reception and was informed that I had been discharged without the results of this sample and the prescription? Again, instructed to wait further for a doctor to organise these, I was eventually seen and just given 2 painkillers to last me for the next 4 hours, and no results, of which were allegedly sent to my GP in Newcastle?? Explaining my status as a student, I do not currently live in the region of my GP surgery, to which I got a blunt response of 'well that is where your results have been sent' - how on earth is that helpful?? If I could have visited my GP for an appointment, I wouldn't have been sat in A&E for 5 hours! I cannot fault the reception staff for their help, however the service provided by the medical professionals was atrocious; no answers, no empathy, nothing! Yet again, Kings Mill have given nothing, similar to the instance of 6 years ago in which appendicitis was misdiagnosed as a stomach bug, leading to peritonitis and gangrenous blood. An absolute atrocity in the provision of medical service.
"Diabolical"
About: King's Mill Hospital / Accident and emergency King's Mill Hospital Accident and emergency Sutton-In-Ashfield NG17 4JT
Posted via nhs.uk
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