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"Exceptional care"

About: Queen Margaret Hospital / Day Surgery

(as a service user),

I was in day surgery at queen margaret this week for a hernia operation was very anxious and scared before and I cant thank all the staff enough from the doctor mr robertson and to nurses fiona and mandy and the rest of the staff you are all angels of the nhs (a bit mad but that made me feel more relaxed) and in my opinion nurses should receive a huge payrise as the nhs would not be what it is without all you lovely people glad I got to meet you all

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 5 years ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife
Submitted on 24/07/2018 at 10:22
Published on Care Opinion at 12:32


picture of Nola Cassidy

Dear Auld man

Thank your for posting feedback in Care Opinion regarding your recent experience in the Day Surgery Unit, your kind comments will be shared with all of the team, and will be appreciated. Its quite normal to feel anxious and scared before surgery and it looks like the team were spot on with their person centred care to make you feel relaxed.

Thank you for your support in honour of a huge pay rise, which would also be appreciated.

Wishing you well in your recovery

Kind Regards

Nola

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