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"83 year old disabled man refused water"

My 83 year old, disabled grandfather unfortunately had to visit this clinic for a scan.

When he arrived at the clinic, he asked for some water (it's currently averaging around 24°C in London at the moment) - he was REFUSED a drink of water. When he asked why he wasn't allowed a drink of water he was told that the clinic didn't have the facilities... The clinic CLEARLY would have a supply of water. Absolutely DISGUSTING treatment of an elderly man in the mid-summer heat.

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Responses

Response from Fulham Health Clinic 5 years ago
Fulham Health Clinic
Submitted on 20/07/2018 at 15:23
Published on nhs.uk at 16:06


We are sorry to hear your grandfather had a poor experience. I understand that this issue has been raised to us as a complaint and our team will be in touch with you shortly. If you require any assistance in the meantime please do not hesitate to contact us on complaints@inhealthgroup.com

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