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"complete waste of time."

About: Good Hope Hospital

Last week i saw the cardiologist i was not able to do the treadmill exercise so i was told i would have to have a E C G and a Echocardiogram and i would also be having a Angiogram I had my pre op appointment a week later i sat for ages waiting to be called and went into a room with a not so happy nurse she asked me what my height was asked what my weight was but decided she would weigh me she did mention angiogram procedure i was there for about 5mins then she said go downstairs take a ticket and have blood test which i must say the lady who did my blood test was really nice.

What i am annoyed at is why say i am supposed to have a E C G and Echocardiogram and not bother to do them.

I have travelled all that way just for a blood test which i could have had last week or could have gone to my own surgery this has stressed me out and is not doing my problem any good.

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Responses

Response from Good Hope Hospital 5 years ago
Good Hope Hospital
Submitted on 27/07/2018 at 11:21
Published on nhs.uk at 12:06


Responded: 27.07.18

Dear Anonymous

I am very sorry to learn of your experience whilst you were at our Trust and the impression that it has left.

If you would be willing to provide further details, together with your name, address and date of birth, as a Trust, we would welcome the opportunity to review your care.

You can do this by contacting a member of the Patient Services Team on 0121 424 0808 or you can email your concerns to bhs-tr.Complaints-ConcernsandCompliments@nhs.net who can then take the necessary action.

If you do contact our team, can I please ask you to advise the member of staff that you are responding to your Care Opinion / NHS Choices Posting.

Kindest regards

Patient Services

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