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"Teeth extraction"

About: County Hospital

I attended the Oral Surgery suite on Monday morning at the County Hospital . My appointment time was 9.50 am. I only waited 2 minutes before I was called in. I was very nervous as i was worried how the Doctor would manage to get the one small root out , but he joked I was not in a garage I was in a Bentley show room ie he was very skilled !! That made me laugh

The doctor and staff were all amazing, they made sure I was comfortable before they started and explained everything to me as the procedure took place. And one of the extractions proved to be quite difficult but at no time did I feel any panic. They were having a bit of banter too which made me feel so at ease - talking about the weather etc etc

I cannot fault anything of my treatment.

I am due to have 2 more extractions in August, and I am so confident about it now.

Thank you all , you were amazing

t

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Responses

Response from County Hospital 5 years ago
County Hospital
Submitted on 18/07/2018 at 14:20
Published on nhs.uk at 16:06


Thank you for taking the time to write such a lovely comment about your recent experience at our hospital. I will ensure I share it with the Dental Team. I know they will be so pleased to read that you were put at ease and are now not worried about your next appointment.

With best wishes

Rebecca Pilling, Quality Improvement Facilitator: Patient Experience.

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