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today has been the lightbulb moment

Posted By Birds and Bees

"today has been the lightbulb moment"

About: Nottinghamshire Healthcare NHS Foundation Trust / Carer services

(as a carer),

I’ve been asked a couple of times to write some feedback about City Carer support, but I didn’t realise how much I value the service until today. 

I’ve had a terrible time recently with my daughter, our family has been destroyed through mental illness. I can not describe just what an impact it’s had upon us. ME!!

The service I’ve received has been invaluable, I’ve learnt so much about myself, my beliefs and values, thoughts and education on difficult emotions. I’ve been guided through this self discovery, I’ve not been dictated too. I’ve had choices and I’ve acted upon those

There is still a long way to go, but today has been the light bulb moment!! 

Thank you, thank you so much. 

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Responses

Response from Judith Greenaway, City Carer Support Services, Adult Mental Health, Nottinghamshire Healthcare NHS Foundation Trust 5 years ago
Judith Greenaway
City Carer Support Services, Adult Mental Health,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 24/07/2018 at 10:56
Published on Care Opinion at 12:35

So sorry to hear that you have been having a difficult time lately and I am pleased to hear that the support this service has offerd has been vauluable to you.

Kindest regards

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Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 5 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 24/07/2018 at 15:35
Published on Care Opinion at 15:56

picture of Jane Danforth

Dear Birds and the Bees

I was so pleased to read that the City Carer Support Services made such a difference to your life. I'm glad you feel that you now have choices and been able to act upon them.

I hope that things improve for you and your family in the future.

Thank you for your feedback

Kind Regards

Jane

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Response from Emma Palmer, Carer Support Worker, City Carer Support Service, Adult Mental Health, Nottinghamshire Healthcare NHS Foundation Trust 5 years ago
Emma Palmer
Carer Support Worker, City Carer Support Service, Adult Mental Health,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 25/07/2018 at 10:07
Published on Care Opinion at 12:37

Good morning Birds and Bees.

Firstly, thank you for leaving us such kind feedback, it was a pleasure to read and very important to us.

Secondly, im glad to hear that things have become easier for both you and your family and it is good to know, that you have felt supported through this difficult time.

Thanks again.

Emma

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