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"Day surgery visit"

About: Royal Hospital for Sick Children (Yorkhill) / Ophthalmology

(as a parent/guardian),

Attended day surgery with 4yr old son for him to get cataract surgery. All the staff were lovely, very patient and caring. Good play area helped to distract our wee one from how hungry he was!

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Responses

Response from Pamela McGoldrick, Senior Organisational Development Advisor, Women & Children's Services, NHS Greater Glasgow and Clyde 5 years ago
Pamela McGoldrick
Senior Organisational Development Advisor, Women & Children's Services,
NHS Greater Glasgow and Clyde
Submitted on 14/08/2018 at 11:13
Published on Care Opinion at 13:27


picture of Pamela McGoldrick

Dear Stareyes

Thank you for sharing your feedback on Care Opinion.

I am sorry to hear that your young son had to undergo surgery, this must have been a stressful time for all of you.

It is great to hear that the excellent care you received from the team and the facilities in place to provide play and distraction for your son ensured the experience was positive and any distress to your son was minimised.

Your feedback will be shared with the Day Surgery and Ophthalmology teams and I know they will be delighted to receive this.

I hope your son has recovered and is doing well at this time.

Best wishes

Pam

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