"Surgery Feedback"

I have been a patient of the Skimped Hill practice for about 5 years.

Generally I find the medical staff and doctors to be excellent - particularly so with one particular doctor - which is more than can be said for the receptionists.

A few are courteous and helpful but others are abrupt and very unhelpful. Recently I needed a repeat prescription and was denied on line access - my normal way of doing this.

I visited the surgery and was told I had to re-register now that my practice has merged with others in Bracknell.

I was given all the information needed by a particularly helpful receptionist on how to do this but it is proving impossible to access the website..

I have very serious worries about the new and enlarged group practice.

Although led to believe this will give an 'improvement' to services

I have my doubts, if recent past experience is anything to go by.

I think this move is little more than back door

NHS privatization and that company profit generation will take much higher priority over patient service.

I sincerely hope that will not be the case but do not feel very optimistic.

In the longer term I expect I will have to find another practice outside the group if my worst fears come true.

I have an excellent relationship with my doctor and would not wish to forfeit that.

However if things go downhill I will be faced with no other option