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Care Opinion

Excellent care

Posted By Lurcherlady

"Excellent care"

About: Musgrove Park Hospital / Accident and emergency

(as the patient),

I had occasion to visit the A& E Department recently, a Saturday, because of a nosebleed that I could not stop. When I arrived at 6. 30 pm the department was very busy. I booked in and it was not long before I was seen by the Triage Nurse and directed to a room.  A Healthcare Assistant came and took bloods, then I waited until a doctor came. the doctor was very reassuring and professional. I left feeling much better and reassured. I cannot fault the staff or the treatment received. I feel very lucky to have the hospital and it's excellent care so close. Many thanks to all.

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Responses

Response from Louise Hill, Matron, Paediatric services, Taunton & Somerset NHS Foundation Trust 5 years ago
Louise Hill
Matron, Paediatric services,
Taunton & Somerset NHS Foundation Trust

Submitted on 17/07/2018 at 13:43
Published on Care Opinion at 15:57

picture of Louise Hill

Dear Lurcherlady

I am glad to hear your nosebleed has stopped and that we were efficient and reassuring. we always aim to provide good care and we really appreciate knowing that we have especially as it was so busy.

Kind regards

Louise

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