I called the surgery today at 10:00 requesting a appointment to see the doctor for a review of my medication in which I was told to do so by the pharmacist .I was told by a very abrupt male receptionist that I could see the nurse or wait till 29th August to see a doctor, when I explained that I needed to see a doctor because I have a growth on my skin that has become discoloured and I have had skin cancer in the past he suggested I go down to St Georges Middleton.I have been told by the GP that any change I should go and see them I am of the understanding that this is a minor injuries clinic and not a cancer referral centre!!!!
I fully appreciate the staff shortages and how over stretched the NHS is but this kind of passing the buck behaviour is disgraceful has I don't consider myself a time waster but when I need to see a doctor I'm made to feel stupid by explaining my symptoms to a receptionist who hasn't the time or patience to even pretend to be interested
"Very unhelpful male receptionist"
About: Grange Medicare - Middleton Park Grange Medicare - Middleton Park Leeds LS10 4HT
Posted via nhs.uk
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