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Emergency visit to A&E

Story from nhs.uk

"Emergency visit to A&E"

About: Ipswich Hospital / Cardiology

After visiting my GP It was necessary to call an Ambulance which arrived in 15 minutes .The Paramedic ladies explained fully what was happening. I had complete Heart block. Was taken to resus and stabllised and seen by a Doctor who sent me to Claydon ward. The consultant came and advised I would need a pacemaker and a temporary

one was fitted on the 2nd and a Pacemaker on the 3rd. At all stages everyone was efficient, helpful kind and caring .As I had never had a heart condition this was all quite frightening but the Nurses and Doctors were so kind. The consultant who performed the Pacemaker op visited me 5 times and carefully explained each step of the procedure. It was very reassuring.

I had many tests done and cannot fault their actions when I needed them the most. I was able to leave on the 5th. Thank you Ipswich Hospital.

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Responses

Response from Steve Bruce, Patient Experience Insight and Improvement Officer, Ipswich Hospital NHS Trust 5 years ago
Steve Bruce
Patient Experience Insight and Improvement Officer,
Ipswich Hospital NHS Trust

Submitted on 17/07/2018 at 09:38
Published on Care Opinion at 14:30

Thank you for leaving your kind words, it is great to hear how the care and reassurance you received had such a positive impact on your experience. I will make sure that your kind words a seen by the teams concerned. Many thanks

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