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"Assesment Review"

About: Fairfield General Hospital

Visited the Physio for an assessment on my injured knee and the service I received was very quick and efficient and the recommendation for further investigation by an mri scan was discussed and agreed. Depending on the results of this scan a decision can then be made on what further treatment will be required. The practitioner who undertook the assessment was very polite, friendly and professional and was very clear and precise about the options available to me and also was very keen to explain exactly what the assessment entailed and what follow on treatment was likely toi be.

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Responses

Response from Fairfield General Hospital 5 years ago
Fairfield General Hospital
Submitted on 17/07/2018 at 10:30
Published on nhs.uk at 11:05


Thank you for your feedback, which has been shared with the Physiotherapy department; they are delighted to learn that you had an excellent service and experience, and felt well cared for during your visit.

The staff make every effort to provide the best quality care they can and are so glad that your experience reflected this. It is so rewarding for the staff to hear these kind comments; it is very much appreciated. Thank you so much.

Regards,

Head of Patient Experience

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