"Bad experience at Queens Medical Centre"

About: Queen's Medical Centre / General medicine

(as the patient),

This was my 4th overnight stay in hospital and for me it was the worst. I thought the facilities and aftercare appaling, and staff numbers bad. I found the doctors apparent lack of knowledge concerning. No reply ever received to complaint made.

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Response from Helen Limb, Patient and Public Involvement Manager, NHS Rushcliffe Clinical Commissioning Group

Thank you for your comments.

We have passed them on to the hospital, where they take your comments very seriously. However, without further details it is difficult for them to investigate fully and take steps to act on the issues. If you would be happy to share some further information, please contact their PALS team on pals@nuh.nhs.uk or call 0800 183 0204.

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