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Over 5 hours wait, reidicolous

Story from nhs.uk

"Over 5 hours wait, reidicolous"

About: University Hospitals Coventry and Warwickshire NHS Trust

What a riciolous joke, i have had to wait a aix hours to receive treatment at University Hospital in Coventry. It’s joke you can die in agony and they call this emergency service, Have contacted Management but no answer what so ever.

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Responses

Response from University Hospitals Coventry and Warwickshire NHS Trust 5 years ago
University Hospitals Coventry and Warwickshire NHS Trust

Submitted on 20/07/2018 at 17:46
Published on nhs.uk at 18:06

Thank you very much for posting your review on NHS Choices about your Emergency Department at University Hospital. We have made significant improvements in our Emergency Department waiting times in recent months, but the experience you have described is is not the standard of care which we aim to provide for our patients, and for this, I would like to apologise. If you have not already done so, I would urge you to contact our Patient Advice and Liaison Service on 0800 028 4203 or on feedback@uhcw.nhs.uk

We are grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you again for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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