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"Emergency Kidney stone A&E and surgery"

About: Frimley Park Hospital / Accident and emergency

Having never had kidney stones before I was completely bowled over by the pain. Everyone who helped me however grasped the situation with expertise, compassion and unwavering care. I was released after a day but unfortunately had complications which resulted in me being returned to the hospital for firstly more pain relief and then surgery. Once again through the pain haze I observed outstanding care and compassion and most important professional care. Frimley Park Hospital and it’s staff are outstanding and should be the blueprint for a successful NHS

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Responses

Response from Frimley Park Hospital 5 years ago
Frimley Park Hospital
Submitted on 02/08/2018 at 11:06
Published on nhs.uk at 12:06


Thank you for taking the time to leave your feedback.

I'm pleased to hear that you observed outstanding care. We are very lucky to have a great team who try and treat patients as though it were their own family in front of them.

The team will be delighted to read your comments, and feedback like yours makes it all worthwhile.

Kind regards

Harpreet Rall

Patient Experience Insight & Improvement Officer

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