This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Still waiting for test results 7-8 weeks after..."

About: Mid and South Essex NHS Foundation Trust

While I was initially impressed with how quick I got seen and the amazing treatment of the staff it has now turned into a negative experience. I had a echo test 8+ weeks ago and a ct angiogram just over 7 weeks ago and still have not had results. There's no one to contact other than an answering machine to leave your details on and np one gets back yo you. I'm now worried sick! You can't speak to anyone or get a response and it's been 8 weeks now! Why can't you just have a number to call to speak to someone it shouldn't take 8 weeks for your result!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Mid and South Essex NHS Foundation Trust 5 years ago
Mid and South Essex NHS Foundation Trust
Submitted on 17/07/2018 at 13:56
Published on nhs.uk at 14:06


Dear Sir or Madam,

Thank you for your post and we are extremely sorry to hear of the issues you have had during your appointments.

Unfortunately without personal, identifiable information we are unable to look at individual cases via this site but we suggest you contact our PALS team who you can discuss this with and they can advise on your next steps.

pals@southend.nhs.uk or call 01702 385333 Monday - Friday 8:30am – 4:30pm.

Opinions
Next Response j
Previous Response k