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Care Opinion

A&E

Posted By Tennisfan

"A&E"

About: Aberdeen Royal Infirmary / Emergency Medicine Aberdeen Royal Infirmary / Orthopaedics Aberdeen Royal Infirmary / Radiology (X-rays and Scans)

(as the patient),

For the second time in 2 mths I have been unlucky enough to break my wrists absolute agony but the guys in A& E were amazing tending to my care with smiles   professionalism while even checking the tennis score for me I needed several xrays which were done with great care n pateince as I was crying wi pain/ fear I was seen swiftly through the dept even though they were busy nothing was too much bother for them I remember little about getting my wrist manipulated back into place   but Rachel who once again plastered me with care n a smile Alison who tendered me with compassion and a smile before her shift ended and I'm sorry I can't remember the young male nurse who stayed with me n my husband doing my obs chatting away to us with such ease n care that made us both feel so relaxed n as if we had known him forever   I can't thank you all enough makes me proud to be a nurse myself n proud of the nhs   so thankyou guys ur awsome  

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Responses

Response from Julie Wattie, Nurse Manager, Medicine 1 (Medicine and Unscheduled Care Division), NHS Grampian 5 years ago
Julie Wattie
Nurse Manager, Medicine 1 (Medicine and Unscheduled Care Division),
NHS Grampian

Submitted on 16/07/2018 at 10:04
Published on Care Opinion at 14:10

Hi Tennisfan,

Many thanks for taking the time to tell us about your experience in the Emergency Department. Your feedback will mean a lot to the staff that cared for you. To hear they made a difference is so positive and the team will be very proud.

Your story will be shared with all the staff making sure that the team on that shift see your kind words and special thanks.

I hope that you are feeling more comfortable now

Thank you

Julie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Tennisfan (the patient)

Thank you Julie I'm on the mend

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