"Dignity and respect"

Attended out patient gyn dept (Clinic F) today. Was met with a smile from receptionist, a clean and tidy waiting area and from the staff who popped in and out to collect their patients, a friendly and warm reception. I was taken through by consultant to interview room prior to my examination. Examination process was explained in full and reassurance throughout was given by consultant and band 5 staff nurse. I felt reassured and relaxed. My dignity was protected as much as possible by the use of a sarong.