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"Watch and wait"

About: Southend Hospital / Rheumatology

I had my first appointment this week. The doctor took about 30-45 minutes going over my history, examining me, asking questions and answering questions. Although he is booked up completely until January he assured me that if I had another acute attack that I should call the secretaries and he would come in on his own time.

That said It saddens me that he has to offer to come in out of hours and have patients waiting 5 months for appointments.

This dr was actively listening and very helpful.

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Responses

Response from Southend Hospital 5 years ago
Southend Hospital
Submitted on 07/08/2018 at 14:38
Published on nhs.uk at 15:06


Thank you for your post, it is great to hear such positive comments.

Please be assured this has been shared with the staff within the department.

Thank you for taking the time to post.

Regards

Patient Experience Team

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