This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Bad attitude

Story from nhs.uk

"Bad attitude"

About: Manor Park Surgery

The doctors are ok no problem but the receptionists are rude and disrespectful to people they sigh when asked a simple question even though they are getting paid for just sitting there like everyone and everything is a problem will be moving surgery as i dont like how the receptionists talk to people really antagonisingly disgusting attitude tbh never felt so be littled for asking a question

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Manor Park Surgery 5 years ago
Manor Park Surgery

Submitted on 02/08/2018 at 12:48
Published on nhs.uk at 13:06

Dear Patient

Thank for you for taking the time to feedback your recent experience with the practice.

I am very sorry you found our reception team to be unwelcoming and disrespectful. This is certainly not something we expect from our front line staff and will act on your information accordingly.

I am sorry you feel you will need to move practice but we wish you all the best.

Yours sincerely

Karen Wood

Front Line Services Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k