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Care Opinion

Delay in treatment and medication

Story from nhs.uk

"Delay in treatment and medication"

About: Northern General Hospital / Vascular surgery

Operation delayed due to nurse error, 2nd op delayed due to miscommunication. 3 days later planned op changed to one they could have done when first op was delayed. 5 wasted bed days. Now taking 6+ hours for medication no wonder there is a bed crisis in the NHS, too many wasted hours on mistakes and delays. This is very typical of this hospital, care is great but the delays are frustrating and badly let it down and the NHS.

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Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 5 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 12/07/2018 at 15:53
Published on Care Opinion at 16:45

Thank you for leaving feedback and we are really sorry you have had this experience, which must have been frustrating and stressful. Your feedback will be passed onto the relevant team. However if you would like to provide more detail around what occurred so we can look into it further please do not hesitate to contact our Patient Services Team. You can do this either by calling them on 0114 271 2400 or by emailing them at pst@sth.nhs

With thanks and best wishes

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