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"Timeous and appropriate care following TIA"

About: Aberdeen Royal Infirmary / Stroke

(as a service user),

Following weakness and sensation loss in 1 arm I was seen very quickly by my GP in Aberdeen who started some medications and referred me to the Stroke clinic where I was seen 3 days later ( it was over a weekend) At the clinic I was seen and assessed by a doctor and sent for a CT head scan and a scan of my carotid arteries. The doc told me not to come back to the clinic that day I would however be contacted if my scans were not ok. He diagnosed a probable TIA. I went home a bit shell shocked with no other information. I do know there is a time and place for information and for some it might not be then. However, I needed and wanted it. It was 6 weeks before I saw the stroke nurse who was great but late. Fortunately I went online to find information. I am a retired health professional and I found all that very hard. How must it be for the non informed patients? Such a life changing event- one stop clinic great no information / support at that time poor.

Responses

Response from Ruth Jones, Nurse Manager, Medicine 5 (Medicine and Unscheduled Care Division), NHS Grampian

Dear AnnJ,

I am sorry to about your recent issues relating to your health. From talking to you today I appreciate that this has been a very anxious time for you. I will as discussed meet with the Stroke Team and look at the current processes in place and improvements that can be made with regard to this.

I will contact you directly again once I have this information. Thank you for your understanding and patience.

Kind Regards

Ruth Jones

Nurse Manager Medicine 5.

  • AnnJ thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too

Update posted by AnnJ (a service user)

Thankyou for calling me Ruth to get more details. I know you will be looking into these issues and look forward to hearing from you.

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