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Lovely Experience

Posted By serpensxt67

"Lovely Experience"

About: NHS Ayrshire & Arran

(as a service user),

It was a lovely experience.   Everyone did their job very well.   I enjoyed the talks on how not to fall when I get home.   A lot of time was spent on exercise and talks.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 16/07/2018 at 10:05
Published on Care Opinion at 14:11

picture of Eunice Goodwin

Dear serpensxt67,

Thank you for taking time to tell us that you found this all to be so helpful. It is really helpful for staff to get such nice feedback about the care they provide.

I hope you remain well and stay free of falls.

best wishes,

Eunice

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