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About: The James Cook University Hospital

My experience of my stay in James Cook was simply amazing. From first contact with my Surgeon to my admission for a Triple CABG was first class. The care from ALL the staff was exemplary.

I was scared as you can imagine but the honesty, dedication and professionalism of the whole team quickly put me at ease. I will be eternally grateful to the NHS for my lifesaving operation and the care I received during my stay including the support from the Rehab team in Darlington afterwards.

To anyone who may be facing a CABG at this hospital, don't worry you will be in safe hands. From the bottom of my heart (excuse the pun) Thank you all again. keep up the fantastic work, its plain to see how hard you all work under difficult circumstances.

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Responses

Response from Chloe Holmes, Patient Experience Administration Assistant, South Tees Hospitals NHS Foundation Trust 5 years ago
Chloe Holmes
Patient Experience Administration Assistant,
South Tees Hospitals NHS Foundation Trust
Submitted on 24/07/2018 at 13:26
Published on Care Opinion at 15:19


Hello,

Thank you for taking the time to give us your feedback.

I am delighted that you have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

I will happily pass your feedback on to the relevant department. If you would like me to pass this on to specific staff members or you would like provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 028 2451 and I will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

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