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Ward 516 - A huge thank you!

Story from nhs.uk

"Ward 516 - A huge thank you!"

About: Queen Elizabeth Hospital Birmingham

Just been with a family member who passed away on this ward.

The staff were of the highest possible standard.

They were not only very considerate and understanding but couldn’t do enough to accommodate all the familiy’s needs.

By the team offering such support this very sad time has been much less stressful and traumatic.

It is because of people like the team on this ward that the NHS is a truely magnificent organisation.

Here’s to the next 70 years of service!

Thank you all!

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Responses

Response from Queen Elizabeth Hospital Birmingham 5 years ago
Queen Elizabeth Hospital Birmingham

Submitted on 20/07/2018 at 09:54
Published on nhs.uk at 11:05

Margaret, thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. . We are very pleased that staff were able to care for your family member so compassionately towards the end of their life and to support you and your family during this difficult time. Please accept our condolences on your sad loss. Your kind words have been forwarded to senior staff responsible for Ward 516 to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

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