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"Branston Ward day care"

About: Lincoln County Hospital / Gynaecology

(as the patient),

Had to go into Branston Ward last week for something I would not like to disclose. However, it was fantastic! Clean organized and well kept ward, helpful compassionate and knowledgeable staff. All staff on the ward could not do enough for you and made me feel at ease and reassured the entire time. I never felt embarressed or in the way.  I was informed in detail about everything and was in and out in around 4 hours! Even on arrival on the ward outside of mealtimes I was offered food and hot drinks. I was seen immediately and they had all my medication etc checked and ready. Even when I buzzed them they responded in under 2 minutes. I have never had such an incredibly positive experience. Please pass my deepest thanks to the entire ward for their incredible display of compassion and respect. They have successfully reassured me that I do not need to be petrified of going to Lincoln hospital (which I was following my previous appalling visit). Absolutely fantastic care! Can not praise and recommend enough!

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Responses

Response from Karen Bird, Ward Sister, Branston Ward, United Lincolnshire Hospitals NHS Trust 5 years ago
Karen Bird
Ward Sister, Branston Ward,
United Lincolnshire Hospitals NHS Trust
Submitted on 11/07/2018 at 08:28
Published on Care Opinion at 11:13


Dear C Panda,

Thank you for such fabulous feedback which I will be proud to share with our ward team.

We always strive hard to deliver an excellent level of care to our ladies and are proud that we met your expectations in delivering you compassionate and respectful care.

Thank you once again for taking the time to share your fantastic experience with us. I wish you a speedy recovery, and if may be of any further assistance in the future please feel free to contact me.

Kind regards

Karen Bird

Branston Ward Sister

Tel - 01522 573132

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