This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Long hours waiting"

About: Tameside General Hospital / Accident and emergency

i Went in a&e and it was very busy though I waited over 3hours to be called in. After that I was left in cubicle just told the gynaecologist will come and see you after he has done he’s theatre fair enough. I waited another 2hrs and over for the doctor. I was in pain so much discomfort not one nurse poped in to see how I was. Service was so bad after this doctor left and said he will pass it on another she took over 1half hours to come to me then again I got off the bed to get a nurse attention and asked her what’s going on I’ve been here 9 hours starving and waiting to be seen then the sec doc came and to wait 9 hours and send me home with antibiotics. I thought it was the worse service ever.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Stephanie Corbett, PALS & Complaints Support Officer, Tameside and Glossop Integrated Care NHS Foundation Trust 5 years ago
Stephanie Corbett
PALS & Complaints Support Officer,
Tameside and Glossop Integrated Care NHS Foundation Trust
Submitted on 09/07/2018 at 15:01
Published on Care Opinion at 17:14


We are really sorry you have had cause to raise this concern. We take patient concerns very seriously and we can only improve if we know what is going wrong from a patient’s perspective.

Please be assured that your comments and concerns have been fed back to the department and team overseeing the Emergency Department. However, without knowing the date and details of your presentation our ability to look into this for you is limitied.

If you would like to contact the PALS and Complaints team on 0161 922 4466 or email palsandcomplaints@tgh.nhs.uk with your specific details we can look into this for you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k