"Disappointment"

About: Southend Hospital / Accident and emergency Southend Hospital Accident and emergency Westcliff-on-Sea SS0 0RY

Posted via nhs.uk 5 years ago

Long waiting time, my mom had a breast cancer and after surgery had infection due to lack of cleanliness.
Employees treated her like a old dying woman, same as other patients which I noticed. Very disappointing.

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Southend Hospital

Submitted on 07/08/2018 at 14:46

Published on nhs.uk at 15:06

Dear Sir or Madam,
Thank you for your post and we are extremely sorry to hear of the issues you have had during your mum's stay.
Unfortunately without personal, identifiable information we are unable to look at individual cases via this site but we suggest you contact our PALS team who you can discuss this with and they can advise on your next steps.
pals@southend.nhs.uk or call 01702 385333 Monday - Friday 8:30am – 4:30pm.
Wishing you well for the future.
Regards
Patient Experience Team

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