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Outstanding care in Ward 64

Posted By FJT

"Outstanding care in Ward 64"

About: Queen Elizabeth University Hospital Glasgow / Neurosurgery (Ward 64 – 66) Queen Elizabeth University Hospital Glasgow / Spinal injuries unit

(as the patient),

I was recently diagnosed with a tumour on the pituitary gland that was causing problems with my vision. Over the course of a few weeks I had appointments with a consultant ophthalmologist, neurosurgeon and ENT surgeon, as well as various scans and tests.

Surgery was carried out in June and I was taken to Ward 64 after my surgery where I remained till discharge 8 days later. 

Throughout my treatment and stay I was extremely well cared for by both medical, nursing and support staff. I cannot praise them highly enough for their kindness and care.

Happy 70th birthday NHS, and thank God for all who work in it!

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Responses

Response from Antje Hannah, Personal Assistant/Team Support, Patient Experience and Public Involvement, NHSGGC 5 years ago
Antje Hannah
Personal Assistant/Team Support, Patient Experience and Public Involvement,
NHSGGC

Submitted on 10/07/2018 at 09:43
Published on Care Opinion at 09:47

Dear FJT,

Thank you for posting your feedback on Care Opinion.

Your diagnosis sounds quite frightening and I am pleased to hear that you felt well cared for during your treatment.

I will ensure that your comments are shared with everyone who was involved in your care. Staff will be delighted to hear your kind words as we want everyone who uses our services to feel comfortable and reassured.

I hope that you continue to recover well.

Best wishes,

Antje

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