This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Disgusting none treatment

Story from nhs.uk

"Disgusting none treatment"

About: Sunderland Royal Hospital / Accident and emergency

Was disgusted at nurse not wanting to treat me as I had left my injury for a wk but she was quiet happy to send me to pallion a/e were I was found to have broken ribs and was given strong painkillers

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from South Tyneside and Sunderland NHS Foundation Trust 5 years ago
South Tyneside and Sunderland NHS Foundation Trust

Submitted on 02/08/2018 at 16:47
Published on Care Opinion on 03/08/2018 at 10:29

Thank you for taking the time to leave us feedback. I apologise if you are unhappy with the treatment you received. I am assuming that your presented to our Emergency Department? Our ED is for those with serious and life-threatening conditions so you may have been referred to the urgent care centre rather than have a long wait as the department does get very busy. Our urgent care centres have access to Xray and are able to treat broken bones. I am pleased that they were able to help you and give you some pain relief. However, if you would like to make a complaint, you can contact our Help and Advice Service.

Help and Advice Service

B Floor

Sunderland Royal Hospital

Kayll Road

Sunderland SR4 7TP

Email: Helpandadvice@chsft.nhs.uk
Telephone: 0191 569 9855 or Freephone 08005876513

Opening times: Monday-Friday 8:30am - 5pm

Opinions
Next Response j
Previous Response k