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"A difficult and painful situation made much easier..."

About: Harrogate District Hospital

What I liked

The speed, efficiency and manner in which the staff dealt with my problem

What could be improved

Nothing could have been improved on

Anything else?

Whilst on holiday in your area I slipped and fell out of the hotel bath onto the stone floor which resulted in a lot of bruising to my face, legs and one of my feet. The following day my foot had swollen so badly my husband took me to A & E, Harrogate Hospital. We arrived at approx 08.15 am and was seen by a male nurse who checked my various bruises and especially my foot. I was soon having an X-ray on the foot which was fortunately found not to be broken. I was given this information by a doctor and advised on how to reduce the swelling. Her colleague then checked that everything was OK prior to my leaving the department at 09.15 am.

I cannot speak highly enough of the way I was treated by the A & E team who were so kind, courteous and extremely efficient. I can honestly say that they made my visit far less daunting than is usually expected and are all a credit to the medical profession.

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