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"Thank you for the the professional and great care"

About: Newham General Hospital / Maternity care

I gave birth at the delivery suite and I am ever so thankful for all the midwives and doctors for the great and professional care that we received. The birth wasn’t easy but we felt that we were in good hands throughout. In the emergency situation doctors appeared promptly and acted quickly. Everyone at the delivery suit and at the postnatal unit was amazing! Thank you very much! I love that everyone introduced themselves when entering the room which made it more personal. The only negative comment is that at the triage the midwife who assessed me basically told me off for going in 3 times in 24 hours, meanwhile first my water broke, third time I tought I had blood in my amniotic fluid and I was also in active labour. As a first time mum I was a bit anxious but I felt it was a nuisance for the lady at the triage.

After that everyone was just amazing. Thank you again! I couldn’t have asked for a better care when giving birth to my first baby!

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Responses

Response from Newham General Hospital 5 years ago
Newham General Hospital
Submitted on 05/07/2018 at 14:38
Published on nhs.uk at 18:06


Thank you for taking time to contact us on feedback, we appreciate feedback from patients both the positive and the negative as this helps us improve our services. We are pleased that you were happy with the overall care provided and we will forward your feedback to the maternity and that this will be shared with the triage midwives as part of continual learning.

We would be happy to hear from you with more details. Please contact us via the PALS team on 0207 363 9292 or email NUHpals@bartshealth.nhs.uk

Kind regards

Faith

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