"Treated civilly and with compassion by Ashley House"

About: Ashley House

(as a service user),

I started drinking daily approx five years ago after being diagnosed with emphysema.

Since December 2010 I started having problems with my breathing, subsequently my alcohol intake increased. On visiting my doctor who asked the usual questions re: smoking and drinking, I answered honestly and was given the number for Ashley House, Community Alcohol Team.

I was introduced to my counsellor Maureen, who over the weeks has spoken to me civilly, with compassion, and good advice. I have subsequently greatly reduced my intake of alcohol, in fact I have cut the brandy completely. I am having at least 2 days alcohol free per week and I am not suffering any side effects so far.

I am still seeing Maureen and hope, in time, to control my intake.

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Response from David Holmes, Team Manager, Family Service & Open Access

thank you very much for the kind words that you have taken the time to feedback. we always appreciate regular feedback about the quality of service we provide and use the comments that are posted as a guide for planning service delivery.

i shall ensure your message is passed to the relevant person(s)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful