"Good service at Solihull Hospital gastro outpatients"

I had a good experience at Solihull hospital outpatient dept recently.

There is a team of volunteers who guide you to the appropriate waiting area. Support staff and nurses do a review weigh-in and then I was seen by a member of the Gasteroenterology team. He promised a Dextra scan in the near future which was carried out and I was then informed of the outcome by post.

I was seen promptly by the medical staff, but had to wait longer for a phlebotomist slot, operated by a help yourself ticket system.