"My sons visit to A & E"

My sons visited East Surrey A & E this week due to bleeding after a recent tonsillectomy. He was seen by a nurse quite quickly who then advised he needed to see ENT.   After a while this happened and was told he would be kept in overnight.   He was transferred to a side ward eventually, after a long wait in a chair in a great deal of pain.   Once in a bed he was given pain killers and antibiotics and was told he needed to be nil by mouth.   It was later that a nurse asked him if he wanted food, to which I (his mum) had to remind them he was nil by mouth and then later he was going to be given someone else's medication until I pointed out that the date of birth read out was not my sons.   Whilst he was there he had blood tests, but no reason was given for that nor was he given the results.   I do feel that young people are less able to ask these questions and it would be good if this could be remembered when dealing with young people.