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"Upsetting, frustrating and not to standard"

About: Leicester Royal Infirmary

What I liked

The nurse who I have seen on most occassions visiting the department has been sympathetic and wonderful.

What could be improved

I suffer very badly from a problem with my jaw joint and have been coming to the Maxillofacial department for almost 2 years. Throughtout this time I have been told to return to see consultants twice as I would need an operation. Twice I have returned, not to see a consltant and to be sent away without any treatment leaving me on a large amount of medication, unable to drive and eating a diet of liquidised food.

Story from


Response from Leicester Royal Infirmary

We are really sorry to hear about your experience in our hospital.

Please contact us through our Patient Advice and Liaison Service (PILS) on freephone 08081 788 337 who will help investigate your concerns and hopefully provide you with the answers you need

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful