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Drs Gin drinking

Story from nhs.uk

"Drs Gin drinking"

About: York Hospital / Accident and emergency

Our visit today for my partner's infected leg should of been straight forward.

A insect bit had become swollen and as i had cellulitus last year we were keen to get it checked. On seeing the doctor she never looked at my partners leg more cincerned in my insectcbits. The she told us about her gin drinking and how drunk shed got friday night befire offering a prescription and showing us out. Very unprofessional

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Responses

Response from Catherine Rhodes, Patient Experience Lead, York and Scarborough Teaching Hospital NHS Foundation Trust 5 years ago
Catherine Rhodes
Patient Experience Lead,
York and Scarborough Teaching Hospital NHS Foundation Trust

Submitted on 18/07/2018 at 11:09
Published on Care Opinion at 13:27


Sorry to hear about this unprofessional experience you had recently. I will log this on the system and share with the management team of the Emergency Department.

If you would like to speak to someone further about this, please contact our Patient Advice and Liaison Service (PALS) on 01904 726262 (Monday-Friday 8:30-4:30). They will be able to listen to your concerns.

Apologies again for this experience. I hope you and your partner are recovered.

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