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Doctor late about 16 min.

Story from nhs.uk

"Doctor late about 16 min."

About: Southend Hospital / Ophthalmology

I bin second in eya clinic at sanday. Bet I bin register on number 5. No one Kiers about when you cem.

15 min past 3 doctor not bin in clinic, bet I have appointment 15.00pm.

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Responses

Response from Southend Hospital 5 years ago
Southend Hospital

Submitted on 07/08/2018 at 14:48
Published on nhs.uk at 15:06

Dear Sir or Madam,

Thank you for your post and we are extremely sorry to hear of the issues you have had during your appointment.

Unfortunately without personal, identifiable information we are unable to look at individual cases via this site but we suggest you contact our PALS team who you can discuss this with and they can advise on your next steps.

pals@southend.nhs.uk or call 01702 385333 Monday - Friday 8:30am – 4:30pm.

Wishing you well for the future.

Regards

Patient Experience Team

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