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"First class and much appreciated"

About: Forth Valley Royal Hospital / Day Surgery

(as a service user),

Although my procedure was only a minor operation at NHS Forth Valley recently, I can only express my thanks to all staff involved throughout the time period involved.

Starting with my local Health Centre in Dunblane through to the actual operation taking place in hospital I have only admiration for the medical service received from all staff involved in the procedure (this includes all medical and administrative staff).

My appointment was scheduled for 2pm. I was called on time, received a clear detail of procedure from David and Maureen, and was leaving the hospital approximately 40 minutes later.

we are always quick to criticise the NHS, perhaps I am in the minority, but from all past dealings with the NHS - includes the birth of my son, a minor heart attack in 2014, and continued treatment to Diabetes 2 since 2003, the service received has always been first-class and very much appreciated

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Responses

Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley 5 years ago
David Miller
Staff Nurse - Minor Ops Practitioner, Day surgery,
NHS Forth Valley
Submitted on 04/07/2018 at 12:19
Published on Care Opinion at 12:23


Thank you for giving us the benefit of your experience in our clinic. Maureen and I really appreciate you taking the time to do so. It's not possible to see everybody on time all the time, so we were delighted to hear we managed at least once that day!

Hopefully everything is going as planned.

Thanks again,

David

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