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WONDERFUL SERVICE

Story from nhs.uk

"WONDERFUL SERVICE"

About: East Sussex Healthcare NHS Trust

I recently had to attend A & E, due to gastro bleeding, I was sent to Seaford 1 Ward, where I received excellent care and attention. I stayed here for 6 nights in June 2018. While here I received 4 units of blood transfusions. x rays, several blood test, and ECG'S, If it hadn't been for this care I may not have been alive, due to the fact of losing so much blood in my stomach, I like to say a big thank you to all medical staff that attended to my care, thank you very much. you were wonderful. I'm due to have another OGD in July and further care. all is not 100%, but you made me feel 90% better. thankyou. you do a fantastic job.

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Responses

Response from East Sussex Healthcare NHS Trust 5 years ago
East Sussex Healthcare NHS Trust

Submitted on 02/07/2018 at 09:06
Published on nhs.uk at 10:05

Dear Allan,

Thank you for leaving such kind and thoughtful feedback about the recent episode of care you received from the Trust and in particular, that on Seaford 1 Ward; your comments are very much appreciated. First and foremost, we sincerely hope that whilst you await your next appointment in July 2018, you are keeping as well as you can be and that your recent episode of care has set you on a good recovery pathway. It must have a been a very worrying time for you and your loved ones, and it is therefore very reassuring to read that you found the standard of care provided by staff to be of a very high standard. We will ensure your comments are shared with the staff on Seaford 1 Ward, as they will be thrilled to know how much you appreciated and valued the care given. We also hope your next appointment goes well and further extends your recovery, and wish you all the very best in your future health.

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