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Nurses were very helpful and pleasant

Posted By 1948

"Nurses were very helpful and pleasant"

About: University Hospital Monklands University Hospital Monklands / Respiratory Medicine (Ward 17)

(as the patient),

The nurses and Doctors were so kind and pleasant since getting out of the hospital I was referred to the Respiratory investigation clinic and the nurses in the clinic were very helpful and pleasant and very good at there jobs I just hope they get the respect they deserve.

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Responses

Response from Eileen Clarke, Senior Nurse - Surgical, University Hospital Monklands, NHS Lanarkshire 5 years ago
Eileen Clarke
Senior Nurse - Surgical, University Hospital Monklands,
NHS Lanarkshire

Submitted on 03/07/2018 at 12:47
Published on Care Opinion at 16:48

picture of Eileen Clarke

Dear 1948

Many thanks for taking the time to post on Care Opinion.

This is a really good example of how we can make a difference to our patient's experience. The staff in Outpatients will be absolutely delighted with your feedback and I will ensure that they are aware of your kind post. This is the person centred approach we strive to deliver every day, every time to every patient and to know that your experience reflects this is fantastic feedback for the whole team.

Thank you once again

Kindest Regards

Eileen

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