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The service was brilliant

Posted By bluees73

"The service was brilliant"

About: Crosshouse Hospital / Combined Assessment Unit (CAU)

(as a service user),

The nurses and doctors were brilliant. The service was brilliant and made me feel at home. Nothing could have been better.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 02/07/2018 at 16:07
Published on Care Opinion at 16:46

picture of Eunice Goodwin

Dear bluees73,

Thank you for letting us know that your care could not have been better. I will be pleased to pass this to the team, I am sure it will make their day.

I hope you are well now,

Eunice

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