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Hip replacement

Story from nhs.uk

"Hip replacement"

About: Wrightington Hospital / Trauma and orthopaedics

I have had two total hip replacements (different sides) both at wrightington in the past 12 months. I am delighted with the results and the treatment I recieved from everyone from start to finish. However trying to get through on the telephone is a nightmare.

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 5 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust

Submitted on 28/06/2018 at 11:31
Published on Care Opinion at 16:13

Thank you for your posting and kind words following your total hip replacements at Wrightington Hospital. I will ensure that this is shared with the Specialist Services Division. I am sorry to learn that you have had difficulties when telephoning the hospital and appreciate that this can be a bit frustrating. The staff are aware of the demands of the telephone of this extremely busy service which they provide. May I take this opportunity to wish you well following your procedure. Kind regards

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