"A & E Dept Bolton Hospital"

About: Royal Bolton Hospital / Accident and emergency

(as a relative),

Had to wait over 4 hours with a 5 year old child before he was seen by a dr. My son's finger had been trapped in the door and was disgusted that he had wait that long.

Also we had to use the adult A & E Dept as children's A & E was closed due to staff shortage.

My child had to sit their among drunk abusive adults. Not acceptable at all.

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Response from Jackie Swindells, Patient Liaison Officer, Bolton NHS Foundation Trust

Thank you for your comments. We would very much welcome the opportunity to look into these issues for you. Please contact our Patient Experience Team on telephone number 01204 390193 who will be happy to look into this on your behalf.

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