"An absolute Farce"

I was on this ward recently having an anterior prolapse repair . I was told it would be a day case ( which surprised me having been hospitalised for 4 days with a posterior repair)

Last year I had an uroscopy & biopsy on the same ward & told I could have my prolapse repaired but then spent 6 months chasing it up and then another 5 waiting for the operation.

I was told I would be first down to theatre so they could discharge me a couple of hours after I’d returned from recovery . However I when I felt my bladder was full enough to go to the loo , I rang the bell & had to wait for an awfully long time before a nurse appeared .

The nurses & HCA were sitting around chatting for most of the day or popping out for food . The HCA referred to me as She or by my surname & seemed fixated by her weight loss programme but when I needed help , everyone disappeared .

To cut a long story short I couldn’t pass urine & had to have a catheter replaced & be kept in overnight. Trying to find me a bed was a joke & I only knew what was happening because I could overhear the telephone conversations .

I didn’t have my obs done regularly & when I finally got moved to the other side of Ward 24 , I was waiting for someone to come to see me for ages .

I was discharged the next day & when I left I only got a copy of my discharge letter and no information about the procedure & aftercare .

I had to ring the hospital today to get some information because I’m so sore & uncomfortable with my vaginal stitches & worry , almost 6 weeks on , why they haven’t dissolved. Apparently it could be a while yet but if I’d been given the information at the time of my discharge, it would have put my mind at rest .

The staff were not over worked , most ladies on the ward had fairly ordinary procedures. They were planning a staff member’s leaving party for most of the time I was there . That and “nipping to M&S “ were the topics most mentioned

I don’t like to complain & have been advised to make an official complaint but I don’t like to .

Today I had to ring the consultant’s secretary because I hadn’t had a date for my 6 week check up to be told

“We’re a bit behind “ You can say that again !!